How Solvanto handles your personal information

Solvanto is a UK-based consultancy providing services across Microsoft technology, Azure consultancy, Power Platform, automation, systems integration, data, and reporting.

For the purposes of this privacy policy, “we”, “us”, and “our” refer to Solvanto.

You can contact us about this privacy policy or how your personal data is handled by emailing hello@solvanto.io.

When you contact us through the website, we may collect the information you choose to provide, including your name, email address, company name, phone number, the service you are interested in, and details about your enquiry or project.

We may also collect basic technical and usage information when you visit the website, including pages viewed, approximate location, device type, browser type, referral source, interactions with pages, and general website performance information.

Some of this website usage information may be collected through Google Analytics and similar technologies, which may use cookies or identifiers to help us understand how visitors use the website.

We do not intentionally collect special category data through the website. Please avoid sending sensitive personal information through the contact form unless it is necessary for your enquiry.

We use your personal data to respond to enquiries, understand your requirements, discuss potential projects, provide consultancy services where agreed, manage client communications, and improve the website experience.

We use website analytics data to understand how visitors find and use our website, which pages are useful, where improvements may be needed, and how the website performs across different devices and browsers.

We do not sell your personal data.

We use Google Analytics to collect information about how visitors use the website. Google Analytics helps us understand things like which pages are visited, how visitors move around the site, what devices and browsers are used, and how people arrive at the website.

Google Analytics may collect information using cookies, tags, or similar technologies. This may include online identifiers, device information, browser information, approximate location, usage activity, and referral information.

We use this information to improve the website, monitor performance, understand visitor behaviour at an aggregated level, and make better decisions about content and navigation.

Google may process analytics information in line with its own privacy terms and policies. You can control cookies through your browser settings and, where available, through any cookie choices provided on this website.

The website may use cookies and similar technologies for essential website functionality, analytics, performance monitoring, and understanding how visitors use the site.

Analytics cookies help us improve the website by showing how visitors interact with pages and where the website can be made clearer or more useful.

You can read more about how cookies are used on our Cookie Policy page.

Where you contact us about a potential project or service, we usually process your information because it is necessary for our legitimate interests in responding to business enquiries and managing prospective client relationships.

Where processing is required to prepare or perform a contract with you or your organisation, we may rely on contractual necessity.

Where we use analytics cookies or similar technologies that require consent, we will rely on your consent where required by law.

Where analytics is configured in a way that does not require consent, we may rely on our legitimate interests in understanding and improving the website, provided those interests are not overridden by your rights and freedoms.

We do not sell your personal data.

We may share limited information with trusted service providers who help us operate the website, process enquiries, send email notifications, provide hosting, analytics, performance monitoring, or support business administration.

This may include website hosting providers, analytics providers such as Google Analytics, email delivery providers, and other suppliers that support the operation of the website and business communications.

Where required, we may also share information to comply with legal obligations, enforce our rights, or protect our business, clients, and website.

The website may use third-party services for hosting, website performance, analytics, and email delivery.

For example, enquiries submitted through the website may be processed by an email delivery provider so that your message can be sent to Solvanto.

Google Analytics may process website usage information to provide analytics reports and insights.

These providers only receive information needed to provide their service and should process it in line with their own security and data protection obligations.

We keep enquiry information only for as long as reasonably necessary to respond to you, manage the potential business relationship, maintain appropriate business records, and meet any legal, accounting, or reporting obligations.

If your enquiry does not lead to work with Solvanto, we will usually retain the information only for a reasonable follow-up period unless we need to keep it longer for legitimate business or legal reasons.

Analytics information is usually retained for a limited period within the analytics tools we use. The exact retention period may depend on the configuration of those tools.

Some of the tools and service providers used to operate the website, process communications, or provide analytics may store or process data outside the UK.

Where this happens, we expect appropriate safeguards to be used, such as contractual protections or recognised data transfer mechanisms, where required by data protection law.

Depending on the circumstances, you may have the right to request access to your personal data, ask for inaccurate data to be corrected, request deletion, restrict or object to processing, and request data portability.

Where we rely on consent, you can withdraw that consent at any time.

You can also control cookies through your browser settings and any cookie preference options provided on the website.

To exercise your rights, contact us at hello@solvanto.io. We may need to verify your identity before responding to certain requests.

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection matters.

We may update this privacy policy from time to time to reflect changes to our website, services, legal obligations, or how we handle personal data.

The latest version will be published on this page.